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+56 652421550
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+56 652421550
Check Availability

Reservation Policy


Accommodations Booking Terms

Deposits

A deposit of 50% of total quoation is required to secure the reservation. For bookings made on the petite Hotel Ayacara website, this deposit is required to be paid online via credit card or money transfer

Beneficiario : El Lago Ltda

Banco: Santander

Cuenta Nº: 82-0003629-9

RUT: 78.169.980-2

Cancellations:

All cancellations must be advised in writing by email to reservas@hotelayacara.cl before any refund can be considered.

During High Season ( December / February) no cancellations are accepted.

- The deposit will be refunded (less a $10 administration fee) if notified at least 30 days prior to scheduled arrival. If notified less than 30 ( 29/7) days prior to arrival will be refound 50%.

-Cancellations 6 days prior to arrival will forfeit the deposit .

-Reservations cancelled, or altered at the commencement of or during occupation do not qualify for any refund and the money paid will be forfeited by the guest.

- Non-arrivals or guests who fail to notify of cancellations will forfeit the money paid.

Damages / Loss

All registered guests shall be liable for any loss or damage to the appliances, furniture, keys/passes, fixtures and fittings in the accommodation. Fair wear and tear excluded. A fee may be charged if excessive cleaning is required after departure.

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